The purpose of this policy is to inform you about the personal information that we collect, how the information is used, with whom information may be shared, how can you access and change any personal information that we hold about you, security procedures that are in place to protect the data and ways to contact us.
WHAT WE COLLECT
We may collect, store and use the following information:
- Name and contact information such mobile or landline number, including email address and in some cases, your billing details and general financial and credit information.
- Demographic information such as postcodes, preferences, interests and hobbies.
- Information about your computer including your IP address, browser type, operating system etc. to track our website traffic but that which does not identify you personally.
- Other information relevant to customer surveys and / or offers. Please note that the above such information may be collected via various ways when you register yourselves with our website, request any information, participate in surveys, promotions or any other feature of this website. Further the information might be collected by using common online collection methods like web browser cookies and other common tools. Moreover, we collect information via third parties like social media websites (Facebook, Twitter, Google Plus, LinkedIn etc.) that you connect to may give us information about you.
The data is collected by us when you visit this website, when use our online services, when entering into agreement with us and / or third party, when you request us to provide information about yourself to third party credit providers for loan or credit application purposes, when you communicate with us over telephone or in any other matter such as web chat, SMS, fax or email. Kindly note that in addition to collecting data directly from you, we may also obtain data about you from our carefully chosen training providers and other third-party service providers. However, failure by you to provide personal data when requested by us may mean that we are unable to provide certain services and products to you.
WHAT WE DO WITH THE INFORMATION WE GATHER
We may use your personal information to:
- We may use your personal information to:
- To respond to your questions and requests.
- To provide you with access to certain areas and features of this website.
- We may use the information to improve our products and services.
- To administer our website.
- We may periodically send promotional emails about new products, special offers or other information including the businesses of carefully selected third parties which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or fax or mail.
- We may use the information to customise the website according to your interests.
DISCLOSING PERSONAL INFORMATION
- We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents and suppliers so far as necessary for the purposes set out in this policy. For avoidance of doubt, we may need to disclose personal information to our training providers and awarding bodies (such as AAT, IASSC, PeopleCert etc.) in order to facilitate your enrolment in your chosen training course.
- Furthermore, we may share and disclose your personal information to third party contractors who perform services for us including management and maintenance of Learning Management Systems (LMS) and any other Information System.
- Where your data is shared with third party suppliers, we take reasonable steps to ensure that these individuals and / or organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
- We may disclose your personal information to the extent that we are required to do so by law and/or in connection with any current or future legal proceedings.
CONTROLLING YOUR PERSONAL INFORMATION
The right to erasure.
You have the right to have your personal data erased and this right to erasure is also known as the ‘the right to be forgotten’. You can request us to delete your data and we will take reasonable steps to respond to your request in accordance with the legal requirements. Kindly note that, your right of erasure is not absolute, and we can only comply with your request for erasure, if the personal data we collect is no longer needed for any purposes and we are not required by law to retain it.
- Login to your account, select view and click on Personal Data.
- Fill out the GDPR Site Form and then submit.
All registered users can access their profile at any time and update it to keep the information accurate, complete and up to date at all times. However, non-registered users can request us to provide you with the access to your personal information unless there is an exception which applies under the General Data Protection Regulation and Data Protection Act 1998. If we deny such access, we will inform you’re the reason behind it.
We may recover reasonable admin costs incurred in providing you access to the requested information.
To request access to your personal information, kindly contact at [email protected]
If the personal information we hold about you is inaccurate, incomplete or no longer up to date, or wish for your details to be removed, please contact us at [email protected] so that we can take necessary steps to address the matter or discuss alternative options with you.
SECURITY OF THE INFORMATION
We at e-Careers Limited are committed to ensuring your information is secure and for this purpose we have taken certain standard security measures. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect about you. However please note that we cannot give absolute guarantee or promise the security of the information since internet is a public place. To the fullest extent permitted by law, we disclaim all liability and responsibility for any loss, damage, liability or any cost you may suffer due to any loss, unauthorised access, misuse or alteration of any information you submit to this website. In the event of personal breach, we have in place the procedures to ensure that the effects of such breach are minimised and shall liaise with Information Commissioner Office (ICO) and with you as appropriate.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse the traffic and knows when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Cookies helps us to analyse data about the website traffic and improve our website. Please make a note that a cookie in no way gives us access to your computer or any other data of yours, other than the information which is shared by you to us. Furthermore, you may choose to accept or decline cookies however one must note that some web browsers automatically accept cookies. But you may log-in to your web browser settings and amend the settings to decline cookies if you prefer to. In case you opt for this option, you might not be able to take full advantage of the website.
LINKS TO OTHER WEBSITES
DATA PROTECTION REGISTRATION
We are registered as a data controller with the UK Information Commissioner’s Office and our data protection registration number is Z7369024. Our registered office address is Unit 6, Waterside Drive, Langley, SL3 6EZ, UK.
If a provision of this policy is determined by court or other competent authority to be unenforceable, the other provisions of this policy will continue in effect.